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Refund Policy

1. Digital Nature of Products

Due to the digital and immediately accessible nature of our virtual products (including proprietary scripts, custom maps, and 3D vehicle assets), all transactions are considered final.

2. General Exception Criteria

Please note that no smoothly running scripts are refunded, and no refunds are made for open source software purchases.

3. Support and Assistance

If you encounter configuration problems, resmon performance concerns, or dependency errors, please contact us directly via our Discord support guild. Our official technical staff will assist you to ensure the purchased product works as intended on your server.